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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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todd Starr

November 13, 2023

5  out of  5 rating by todd Starr
"Allstate re-assigned us to a new agent who would not return emails or even answer the phone. This prompted us to start looking for new insurance for our West Loop condo. Found Linda online. She was quick to respond to email and super attentive to our needs, including talking through different coverage options over the phone. If you are looking for a responsive agent that provides excellent service give her a try."
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Devin Stokes

October 10, 2023

5  out of  5 rating by Devin Stokes
"Good people to do business with very professional"
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Michael Yario

October 5, 2023

5  out of  5 rating by Michael Yario
"Linda was an excellent agent for us in our recent claim. She was incredibly responsive, and educated on the processes we need to take. She took the initiative multiple times which helped us thru our claim. I would recommend her to anyone looking for agent."
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Princess Boose

October 4, 2023

5  out of  5 rating by Princess Boose
"The associates here are amazing!! Very informative, professional, and polite. I would definitely recommend their team for anyone seeking coverage. Don’t hesitate to give them a call. State Farm is the best."
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Chaz Manuel Jr

September 28, 2023

5  out of  5 rating by Chaz Manuel Jr
"It was a pleasure on getting help with understanding my insurance policy, I appreciate the wonderful help!"
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angelina patrick

September 28, 2023

5  out of  5 rating by angelina patrick
"The customer service here is always good. The employees are so nice & helpful. They're the reason, I continue to be a loyal customer with State Farm."
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Shawntel Johnson

September 27, 2023

5  out of  5 rating by Shawntel Johnson
"Ms Mitchell was well mannered, bubbly and patient. Service was great overall!"
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Marcus Davis

September 20, 2023

1  out of  5 rating by Marcus Davis
"This has been my agent for over 16 years, and every time I needed to speak with her its was always an issue. I called several times and leave messages and they would never call back. The final straw was i was trying to add another vehicle to my insurance, and I called in to do so and whoever answered the phone said they would call me back at noon on 9/8 i still haven't gotten a call back and its 9/20. I just went online and changed my agent because enough was enough. I got a new agent name Brian Kovach, and he called me right when the change agent went through and introduced himself and said he's there for anything i need. He has absolutely done that. If you want an agent that responsive stay away for this agent. The ppl working for her also aren't really helpful either."
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Jenise Green

June 14, 2023

5  out of  5 rating by Jenise Green
"I switched to Linda at least ten years ago. As long as she is a State Farm agent she will have me as a customer. She is knowledgeable and cares about what’s best for me. She does a check in with me multiple times throughout the year to make sure myself and my family are covered and that I understand what I’m paying for each month. Do yourself and your family a favor and make her your insurance agent today!"
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Kelvin Cooper

May 25, 2023

5  out of  5 rating by Kelvin Cooper
"My State Farm Insurance Agent (Linda Mitchell) was FANTASTIC getting me the necessary Renters Insurance information I needed to give to my Apartment's Management Office in a TIMELY MANNER."
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Nicholas Tangredi

May 1, 2023

5  out of  5 rating by Nicholas Tangredi
"Linda is always there ready to help and advice. Extremely happy with their service"
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Noah Barton

February 25, 2023

5  out of  5 rating by Noah Barton
"Great to work with, made every step of the process super easy! The customer service was also great, definitely recommend working with Linda"
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Lucas Stierwalt

February 24, 2023

5  out of  5 rating by Lucas Stierwalt
"Linda was very awesome to work with. Communication was clear and helpful which I greatly appreciate! Highly recommend."
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RRfan216

February 24, 2023

1  out of  5 rating by RRfan216
"Jacked up our rates for no reason. Mixed up our cars and names. Had 2 claims on my policy that were incorrect. Would not return phone calls when asked. Horrible service Changed agents within State Farm and rates immediately went down by half. Got more answers from our new agent in one day than from this office in 2+ months. UPDATE…. Never contacted us like stated here. Don’t believe this agent. Go elsewhere for your insurance needs. Horrible horrible service."
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Kennedi Love

February 23, 2023

5  out of  5 rating by Kennedi Love
"This office was so helpful and professional during my experience. Would definitely recommend!"
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Pristine Supply

February 22, 2023

5  out of  5 rating by Pristine Supply
"Linda and her agents left me stunned. The service was top tier from my experience to my rates. Highly recommend!"
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Paula Cantù

February 17, 2023

5  out of  5 rating by Paula Cantù
"Working with Linda has been a very good experience. She was very helpful and answered all my questions patiently."
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Caden Bowers

February 16, 2023

5  out of  5 rating by Caden Bowers
"The service from the agents at this firm is always solid! Straight to the point with genuine care is the best way I can describe their service. Very helpful!!"
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Ethan Jedlicka

February 15, 2023

5  out of  5 rating by Ethan Jedlicka
"Linda was awesome! Definitely would recommend her to others! Best insurance agent I ever worked with."
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Scott Brasel

February 15, 2023

5  out of  5 rating by Scott Brasel
"Linda and her team were great to work with. The process was smooth, and everyone I worked with were prompt and helpful. I would highly recommend Linda and her team."
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Nick Vogt

February 15, 2023

5  out of  5 rating by Nick Vogt
"Linda was a fantastic person to work with as well as her staff. They provided great service and made everything smooth and care free for me!"
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bobby dellert

February 14, 2023

5  out of  5 rating by bobby dellert
"Linda has been great to work with! The process was very smooth thanks to her. I would definitely recommend her as an insurance agent."
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Ryder Uetrecht

February 14, 2023

5  out of  5 rating by Ryder Uetrecht
"Exception customer service with a wonderful guiding through the process. Truly made it easy for me to understand and work with."
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Sudan Gaines

February 11, 2023

5  out of  5 rating by Sudan Gaines
"Would recommend, she’s very helpful and kind. Linda was very patient with me and came off as caring and detail oriented"
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Denise Akuamoah

February 11, 2023

5  out of  5 rating by Denise Akuamoah
"They have great customer service!"